eICU Helps Provena Health Combat Intensivist Shortage

The impact of the nursing shortage on health care has been well-documented in the medical press, but another, less publicized staffing shortage is having a major impact on the way care is delivered. The demand for providers who specialize in the critically ill, also known as intensivists, now far outweighs the supply of these caregivers, which are critical for improving outcomes in the intensive care unit. There are currently only about 6,000 intensivists in the U.S., falling far short of the 35,000 needed.

Provena Health (Mokena, IL) is one organization that's found a solution to this problem by implementing an Enhanced Intensive Care Unit (eICU) connection, which allows for critical care experts to continually monitor intensive care patients from a remote site, as if the doctor or nurse never left the bedside.

 
  "The eICU is an elaborate system that uses a combination of technologies, such as two-way audio/video teleconferencing, to enable intensivists to remotely monitor patients in the intensive care unit," says intensivist Jay Cowen, M.D. at Provena. "With the eICU, we implemented an extended ability to monitor our patients, while only using limited resources in our hospital. This technology can dramatically enhance the quality of patient care for hospitals, especially when you consider that approximately 25% of hospitalized adults nationwide spend at least one day in the ICU."
Coordinating Appropriate Care to the Critically Ill
Provena's eICU Connection is located at a remote site in Joliet, IL that is staffed 24 hours a day, seven days a week by intensivists under the medical direction of Dr. Cowen. Provena electronically connects 122 adult ICU beds across six hospitals to its remote monitoring center. Located in each patient room are digital cameras, microphones, and other specific software that allows full access to each ICU patient's records and current physiological data.

The remote location, which Provena has dubbed the "Clinical Operations Room" (COR), holds a number of clinical workstations that include a desk with six screens, which run MEDITECH and VISICU software to show multiple patients' clinical data, video capabilities for patient assessments and family consults, a real-time patient viewer, radiographic images, and clinical reference data.

"Provena has worked hard to be a paperless system by using MEDITECH's Nursing Documentation and Enterprise Medical Record (EMR) solutions, so that the intensivists off-site have the complete medical record in front of them at all times," says Dr. Cowen.

By continuously monitoring the patient's vitals, appearance, and medical record, intensivists have an upper hand in tracking the conditions of their critically ill patients. "The job of the eICU intensivists is to coordinate the appropriate care when the on-call physician cannot be present," says Dr. Cowen. "The eICU staff then works in tandem with the physician by keeping him or her up-to-date on the patient's status, so those who need the most detailed levels of care are now getting it."

Meeting Greater Demands through Remote Access
A study by Cap-Gemini, Ernst & Young has shown that an eICU center like the one that Provena has created can decrease patient mortality by as much as 25 percent. Other benefits anticipated with using an eICU center include reduced complications for patients, as well as shortened lengths of stay in the ICU. This can also help hospitals to comply with Leapfrog Group recommendations of around-the-clock ICU physician coverage, a goal that could not likely be reached without the use of remote technologies.

"Through video assessment, monitoring of vitals, and the EMR, the remote ICU staff members are equipped to detect the slightest change in a patient's condition and can connect immediately to the local hospital personnel, thus dramatically improving ICU care," says Dr. Cowen. "As the population ages there will be an even greater demand for intensivists. Provena took an ambitious step forward by creating COR, and as a result, we're prepared to meet the patient needs we have now, as well as the ones that await in the future."