MEDITECH
Quality Management and Risk Management
functionality brief

Quality Management and Risk Management functionality in MEDITECH's Health Information Management product provides health care organizations the tools they need to document and monitor quality and environmental issues occurring within their facilities, and to conduct confidential research projects.

The functionality includes two distinct components: a Quality Management component which enables health care organizations to improve the quality of services and ensure the overall safety of their patients, visitors, and staff; and a Risk Management component which helps reduce the risk of legal liability and financial loss to organizations.

Quality Management and Risk Management pulls data from throughout the MEDITECH HCIS and stores it in a secure database for robust reporting and benchmarking by authorized users. Organizations can thereby track and report on a variety of issues such as patient and visitor incidents, adverse drug events, employee health and safety, blood utilization, and infections with complete confidentiality. The Quality Management and Risk Management functionality enables hospitals to effectively analyze their efforts and devise strategies for improving outcomes and regulatory compliance.

The functionality includes standard content and a comprehensive set of standard reports. As a result, organizations can implement the system quickly, and users can access the information they need at the touch of a keyboard.

Highlights:
The Quality Management and Risk Management functionality enables organizations to:
   • Track and manage incidents
   • Identify processes in need of improvement
   • Maintain an inventory of quality indicators in review for The Joint Commission
   • Reduce the organization's risk of financial loss and legal liability
   • Consolidate data from throughout the HCIS
   • Support comprehensive reporting and benchmarking
   • Ensure data confidentiality.

Standard Features

Quality Management
The Quality Management component helps health care organizations track quality issues and outcomes for both patients and non-patients. Organizations can compile and report on numbers and data for statistical analysis, benchmarking, and trending.

Ability to Analyze the Effectiveness of Processes
Quality managers can determine the scope and success of ongoing projects in the facility or organization, in individual departments, and in specific disciplines. For example, hospitals using a CPOE system can compare the number of adverse drug events before and after the introduction of CPOE. Users can prioritize their projects by using impact scoring features. Organizations can:

• Define projects and objectives
• Determine timeframes
• Set targets and measure criteria
• Review reporting and referral information
• Record actions and associated outcomes
• Plan strategies
• Track dimensions of performance, as defined by The Joint Commission.

Ability to Maintain an Inventory of Indicators in Review
Quality Management enables health care organizations to maintain a list of ongoing indicators for Continuous Quality Initiative purposes. Health care organizations may define unique projects in order to monitor and improve the quality of care and services by tracking the indicators over time. They can also pull data into one list for easy review.

Risk Management
The Risk Management component enables health care organizations to track and manage incidents and environmental factors which pose a risk of illness or injury to patients, visitors, and staff. The software includes comprehensive tools to collect enterprise-wide data.

Ability to Create Employee Notifications
An employee notification feature tracks employee injuries and illnesses, such as lost work days and the details of an injury. Users can set screen preferences based on notification type and define which information will be documented on an incident. Organizations can:

• Report on actual versus projected lost workdays
• Distinguish an employee's status (i.e., partial responsibility versus full job responsibility)
• Generate Occupational Safety and Health Administration (OSHA) logs
• Pull employee files from MEDITECH's Human Resource Planning functionality.

Complete System Integration
The Quality Management and Risk Management functionality ensures access to a wide range of comprehensive and accurate data from a single screen. The software:

• Pulls patient information from MEDITECH's Abstracting functionality and enables users to view data in an electronic medical record
• Enables users to access drug dictionaries in MEDITECH's Pharmacy application when compiling ADRs and MUE (Medication Usage Evaluation) reviews.

The system's integration streamlines workflow and reduces manual tasks. Information from the HCIS flows into the compiled report writer feature to populate worklists, thereby helping to improve workload management.

Comprehensive Reporting and Benchmarking
Organizations can perform comprehensive reporting and benchmarking through:

• Standard reports, such as blood review summaries, physician profiles, mortality rates, and lost workdays
• Custom views
• Compiled reports, such as Laboratory, Pharmacy, and Nursing
• Trending of statistical data.

These features enable health care organizations to effectively analyze quality and patient safety initiatives. Organizations can also use the software to help meet Joint Commission and OSHA reporting requirements.

A Secure Database to Ensure Confidentiality
The Quality Management and Risk Management functionality has its own secure database, to ensure the highest level of confidentiality. While information from the HCIS flows into Quality Management and Risk Management, it does not flow back out to other applications. Organizations can define and control access to the data in numerous ways, such as assigning only certain pages or a particular task to a given employee.

For more information about us, contact a MEDITECH Marketing Representative.

MEDITECH
Medical Information Technology, Inc.
MEDITECH Circle
Westwood, MA 02090
781-821-3000
www.meditech.com