| MEDITECH is looking for staff to
provide support for our Health Care Information System.
Individuals will work closely with customers including
physicians, nurses, pharmacists, technologists, office
and hospital information system staff. Opportunities
exist in financial, administrative, and clinical medical
application software. These are entry-level positions,
and training in the application software is provided to
all new staff.
Responsibilities
- Troubleshooting,
researching, and solving customer software and
system problems
- Acting as the
primary contact for clients
- Answering customer
questions
- Processing requests
for software enhancements and system
modifications
- Corresponding with
customers over the phone and through letters, fax
and eMail
- Providing customer
education, both internally at MEDITECH and at
customer sites
- Working on a
variety of group projects, communicating with
development staff and mentoring co-workers
- Traveling 10-15%
Qualifications
- Excellent
communication skills (oral and written)
- Strong
organizational skills
- Ability to work as
part of a team and independently
- Excellent customer
service skills with a professional attitude
- Ability to problem
solve as well as multi-task
- Exceptional phone
skills
- Experience in a
financial, administrative or clinical area of
healthcare is a plus, but not required
- Strong desire to
learn
Education
& Experience
- Bachelors or
Associates Degree preferred and/or applicable
training, education, or customer service
experience preferred.
- Clinical, financial,
administrative and departmental experience with
the following is a plus: Enterprise Medical
Record, Home Health, Long Term Care, Order Entry,
Nursing, Billing/Accounts Receivable, Fixed
Assets, Managed Care, Materials Management,
Payroll/Personnel, General Ledger, Claims,
Budgeting and Forecasting, Cost Accounting,
Accounts Payable, Reimbursement, Laboratory,
Blood Bank, Microbiology, Pathology, Radiology/Imaging,
Operating Room, Pharmacy, Emergency Room, Medical
Coding, Insurance Verification, Scheduling,
Medical Records, Admissions/Registration, Human
Resources and Data Repository.
Location(s)
Westwood, Norwood,
Framingham, Canton, Fall River
For more information,
please visit the Careers section of our www.meditech.com website.
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