| MEDITECH
is looking for staff to provide support for our Health
Care Information System. Individuals will work closely
with customers including physicians, nurses, pharmacists,
technologists, office and hospital information system
staff. Opportunities exist in financial, administrative,
and clinical medical application software. These are
entry-level positions, and training in the application
software is provided to all new staff. Responsibilities
- Troubleshooting,
researching, and solving customer software and
system problems
- Acting as the
primary contact for clients
- Answering customer
questions
- Processing requests
for software enhancements and system
modifications
- Corresponding with
customers over the phone and through letters, fax
and eMail
- Providing customer
education, both internally at MEDITECH and at
customer sites
- Working on a
variety of group projects, communicating with
development staff and mentoring co-workers
- Traveling 10-15%
Qualifications
- Excellent
communication skills (oral and written)
- Strong
organizational skills
- Ability to work as
part of a team and independently
- Excellent customer
service skills with a professional attitude
- Ability to problem
solve as well as multi-task
- Exceptional phone
skills
- Strong desire to
learn
- Bachelors or
Associates Degree preferred and/or applicable
training, education, or customer service
experience
- Clinical, financial,
administrative or departmental experience in a
health care setting is a plus, but not required
Location(s)
Westwood, Norwood,
Framingham, Canton, Fall River
For more information,
please visit the Careers section of www.meditech.com.
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