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Interview with Roberta Grigg: New Program MEDITECH Information Exchange

The Makeup of MIX

Physician CIO Workshop a Success

Knowledge Base Offers Round the Clock Solutions to Customers

Canadian Customer Earns Top Ranking

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This is an exciting time for our customers. We are rolling out a new program - MEDITECH Information Exchange, or MIX. This program brings a more strategic, focused emphasis to both educational forums and dialogue with our customers. With information recently posted to our web site, and the 2000 regional MUSE meetings currently underway across the U.S. and Canada, we want to continue to inform our customers.

As a result, this issue is dedicated to answering some of the frequently asked questions about the MIX program, its makeup, and what it will mean for our customers. We chat with Senior Vice President Roberta Grigg about the key components of the program. Also this month our second annual Physician CIO Workshop took place. As you will read, the workshop offers insight into the benefits of close interaction with peers and MEDITECH leaders.

Another customer service initiative gaining increasing popularity is our Knowledge Base System. Learn how this database is helping customers stay informed on some of the more common service issues.

Stay tuned to this newsletter for the latest information about our exciting new MIX program!

As always, we welcome your comments at info@meditech.com.