Client Support Specialist

About the Client Support Specialist Position
As a member of our Client Services team, you will provide support for our Health Care Information System. This is an entry-level positions, and training in the application software is provided to all new staff. You will work closely with customers including physicians, nurses, pharmacists, technologists, office and hospital information system staff. Opportunities exist in financial, administrative, and clinical medical application software. Qualified candidates will be required to conduct a presentation for the hiring management team.

What Our Staff is Saying

What You'll Do in this Role
This position involves troubleshooting, researching, and solving customer software and system problems; acting as the primary contact for clients; answering customer questions; processing requests for software enhancements and system modifications; corresponding with customers over the phone and through letters, fax and eMail; providing customer education, both internally at MEDITECH and at customer sites; working on a variety of group projects, communicating with development staff; mentoring co-workers and traveling 10-15% of the time.

What You'll Need to Succeed

• Bachelors or Associates Degree preferred and/or applicable training, education, or customer service experience
• Clinical, financial, administrative or departmental experience in a health care setting is a plus, but not required
• Exceptional written and verbal communication skills
• Exceptional project managment and organizational skills
• Ability to work well independently and as part of a team
• Ability to multi-task in a fast-paced environment
• High desire to learn

This opportunity is available at our following location(s):
MA: Framingham, Canton, Westwood, Norwood, Fall River
GA: Atlanta

MEDITECH
MEDITECH develops cutting-edge software for Health Care Organizations worldwide. Help build new software technologies solutions and build a career that's right for you! Learn more about us on our website.